This system has the ability to avert a potentially dangerous situation whereby a worker may be incapacitated or unable to raise an alarm. The SMS safety system would inform the workers manager and /or supervisor that not only is the worker in trouble but where they are in trouble (the physical address they provided).
In basic terms, the worker sends a text message to the system, the worker then receives an immediate confirmatory response. If the worker does not then respond to this text message within a pre-determined timeframe then a prompt text message is sent and an emergency response procedure is initiated.
Why SMS and not an APP? In basic terms, an APP runs off the internet and would need internet access whereby an SMS only needs the faintest of coverage to get through.
The complete SMS system is monitored and tracked through a secure web interface. All inbound and outbound text messages to and from each worker (via their unique mobile numbr) are time-stamped and recorded through the system.
The system includes a full SMS broadcast system as well as integration with Bureau of Meteorology (BOM) weather alerts (if required).
This system can be fully customised to suit your business requirements, whatever they be. We have recently customised the system for a business who has lone workers on call-out outside of standard business hours. The system is initiated when the worker leaves home. The worker then sends a text when they arrive on the job, finish the job and arrive home. Each step along the way is tracked and prompts sent as required. The system ensures that the worker is not only tracked on the job but also getting to and from the job safely.
SYSTEM PROCESS
The worker sends a text message with a keyword (ie. 'start', ‘in’ or 'on') and the address to signify that they are about to go to or commence work in a potentially dangerous situation.
Each text message from the worker receives a confirmatory response (ie. “we now have you at [address]”) . When the worker has completed their task they reply to the confirmation text with the words 'finish' or 'out'. We then know the worker has safely completed that task. The message would say “we acknowldge you have now left [address]”.
Keywords are used to signify the status of the worker. ‘In’ and ‘out’ are obvious, we can also add keywords such as ‘help’ or any other keywords that your organisation requires. All this data is then recorded and monitored through the secure interface.
In the event that a text response isn't received within a set timeframe then a prompt message is sent to the worker. If a response to the prompt is still not received then an emergency procedure is initiated.
The complete SMS system is monitored and tracked through a secure web interface. All inbound and outbound text messages from and to each worker is time-stamped and recorded.
The theory of the system is based around the fact that each mobile number (MSISDN) is unique and is assigned to only one person. The number and worker details is registered in the system backend.
In effect, each message is paired (an ‘in’ with an ‘out’) from a unique mobile number. In the event that a message is not paired within the predetermined timeframe (or 'help' is sent) then the emergency procedure is initiated. The emergency procedure can be customised to the individual business requirements, this could be as simple as texting the direct manager or supervisor.
THE WEB INTERFACE
The system is based around a secure web interface. From the interface system a dedicated user can track all system activity. This includes all inbound and outbound messages sent and received (including prompts and emergencies) to each mobile number.
Data can be downloaded to a spreadsheet if required for further analysis. All users details can be accessed and amended through the backend. The individuals name, mobile number and their assigned Supervisor or Manager can be added, deleted or edited.
SMS BROADCASTS
The system includes a fully integrated SMS broadcast tool. Messages can be simply typed in and broadcast to the complete, or just parts of the user database from your PC (you just need internet access). There is no limitation on the message content or who it goes to, it can even be pre-set to be broadcast at a later time and date.
WEATHER ALERTS
When users are added to the system you can choose who gets Bureau of Meteorology (BoM) weather alerts. The alerts can be set for daily weather updates, they can be specific to a region or state or it can be set to just broadcast severe weather alerts (fire, high winds, flooding etc).
CONTACT US
For more information on the FiNAO SMS Safety System contact Terry Down (mobile 0413 481070). Click here to download the Contractor Management System PDF.
