At FiNAO we are proud of our clients and we are proud of each and every project that has been delivered. A glowing testimonial is evidence of the exceptional service and product that has been delivered.
"As a start up business I needed someone who was going to hold my hand and walk me through a maze. Terry Down and the FINAO team have delivered me a website and digital strategy that fits my needs perfectly. They are always enthusiastic and available at any time. They've done a lot for me and I've learned a lot from them. And as they are fond of saying, they are 'here to serve!' "
Mike Daniels, Director, Russian Doll.
"If you're after the 'Vorsprung durch Technik' of the online world, you've found the right company. Advancement through technology is what they're about through and through. Good communicators and they deliver a product that is first class. Solid. Reliable. Innovative technology. And they've got one of the best company names derived from their philosophy - Failure Is Not An Option [FINAO]. Says it all."
Marcus Lloyd-Jones, Director, Modern House.
"Terry Down and the team at FiNAO did an exceptional job on my web project. I can recommend FiNAO highly both with their approach to the job as well as the knowledge of IT solutions displayed throughout the project. Terry and the FiNAO team were careful, ambitious, broad-minded and passionate, a company you can trust when you want to be sure that the job will be completed in a systematic and precise way. The companies open-minded approach could not be overestimated."
Mike Todd, Director, TwoDeck.
"A great understanding of his client's needs, very detailed in all aspects of delivering to our requirements for DGI's new website design and implementation. We are all very pleased at DGI with the results from Terry Down and his team."
Simon Lloyd, Managing Director, Dangerous Goods International.
"FiNAO designed, developed and delivered on time and on budget a complex promotional website for our client Apollo Marketing. The website used secure integrated claim and payment technology developed for the first time in conjunction with Greater Union to provide instant access to movie tickets. FiNAO developed a claim and delivery solution which was instantaneous rather than the usual 24 hours. Despite numerous changes and amends FiNAO managed to deliver a well branded and consumer friendly experience with minimum hassle. The follow-up reporting and analytics has been invaluable and their insights intuitive and welcomed by the client."
Duncan Pike, Managing Partner, Prize Brokers Pty Ltd.
"FINAO recently completed our new website, launched 1st November 2010. FiNAO were great to work with and set us up with a CMS system that was perfect for our requirements and product lines. FiNAO were able to timeline the project accurately and tell me exactly what they needed from me so there was absolutely no surprises or hidden costs along the way. I had been frustrated in the past by web developers locking us into CMS systems that were not right, and then charging us for every single change that we needed. FiNAO delivered what was needed and kept the project moving at a perfect pace from initial design through to launch. FiNAO was also extremely patient as we moved the website through our approval internal processes. The whole project was also surprisingly economical for the professionalism and the quality of the finished project. Based on FINAO's professionalism and knowledge of digital strategy we approached FiNAO for help with our email campaigns. Within one week they had us up and running with an email campaign broadcast system that took our companies email campaigns to another grade. I would recommend Terry Down and FINAO to any company, small or large, and would be happy for anyone to call me for a reference."
David Chippendale, Product Manager, AWS Pty Limited.
"We've worked with Terry Down and FINAO for about a year now. During that time Terry and his team have helped us deal with some difficult and protracted legacy web problems and have pro-actively worked in partnership with us, to launch and refresh our new and existing brands respectively. FINAO are always able to respond swiftly to any requests we give them, such as the creation of EDM's at very short notice. In our opinion FINAO have leveraged their client side experience very well, to offer the perfect 'user friendly' fusion of technical competence, together with an in depth understanding of our business and our business needs. They also speak our language - so we don't get snowed with 'nerd speak' which is rare when dealing with digital suppliers!...We would not hesitate to recommend Terry and his team to other businesses in need of a highly competent, reliable digital service partner."
Andrew McLaughlin, General Manager – Sales and Marketing, The Mania Group.
"FINAO developed a very unique mobile system which was customised for our specific company needs. The system designed and developed by FiNAO was above and beyond of what we could have hoped for. It was innovative yet very simple in it's design and was very easy for our team to manage and monitor. All reporting and management was automated, which made the whole process very easy! Terry Down and his team were fast, efficient and very professional. We will continue to use FiNAO for our digital needs and we cannot speak more highly of this flexible efficient company."
Chris Polin, Project Manager, Lend Lease.
"We approached FiNAO to develop a new website for Cabana Bar. FiNAO demonstrated sound knowledge and capability in terms of developing our web presence to brief and seamlessly integrating with legacy systems. We have been very happy with the design and production of the website and the ongoing support to our marketing team offered by FiNAO. We would have no hesitation in recommending FiNAO to anyone thinking about designing and building a new website."
Chris Cornforth, General Manager, Cabana Bar.
"We have used FINAO on a number of our digital projects for our clients over the last 12 months. These include Promotional Microsites and EDMs. At all times, FINAO have been professional and highly responsive to our requests. They are strong project managers and are very reliable. When deadlines are provided, it's reassuring to work with a company that you have confidence will meet those deadlines without fail.
Having worked with Terry Down several years ago in another guise, I have also come to know him as being 100% reliable - and as someone who will usually move mountains to get things done. I am happy to recommend FINAO to other businesses in need of a reliable, responsive and very competent digital partner."
Carolyn Butler-Madden, Managing Director, Triad Communications.