System and Integrations
The system is designed to be managed without your business employing full-time in-house IT support services to support it. Users are able to self-manage the majority of the administration activity associated with user access and use of systems. Signing into permitted allocated roles and access, password management, service desk queries.
Updating currency of information relating to prerequisites to work is also self-managed, eg. updating expired licences, contractor insurance cover evidence, induction records or maintenance records.
The system is capable of interoperability with numerous industry standard software packages and operating systems. Our existing clients have been taking advantage of this ability successfully for years.
The system modules and standard functions is able to provide integrated information management allowing efficient data access for users. The management system standard requirements (ISO 9000 / 45001, 14001) for document and information control are fully supported with the ability to implement version control aligned to your workflows managing the processes. This is viewed through the document and reference library functions.
This function allows current and valid information to be linked to the specific area of the system being worked on by a user without them having to go searching for it.
System wide search functions are provided where needed, reducing time spent sorting through excessive data.
All information and user activity are fully traceable with data storage and access managed via ISO 270001/2 standard cloud-based servers with N +1 capability supporting your business continuity performance. Our technical specialists are happy to discuss your specific system needs if required.
Bulk upload of existing data can be managed to mobilise your new system quickly by using format templates.
Integration with your existing process can occur by embedding into the online system the relevant sections of your system linked to the module being used, eg. The Risk Management module can have links to the instructions or risk assessment procedure for reference while in the background the workflow is programmed to follow your approval or escalation requirements.
- For data interoperability through API / SFTP
- eg. AD (for SSO), MYOB, SAP, Oracle etc
- Manage system roles and associated permissions
- User history / activity tracking / form history
- Communication options
- Download data (as excel or PDF)
- Manage navigation
- Submit a service desk ticket
- System search
- Reference / document library
- Document management
- Rest API
- Forgot and reset password
- Cloud hosting (with back-up N+1)