Client stories

Our client stories are real-world examples of how we helped organisations achieve their goals. We know how business works, how to get things done, and deliver results that matter.

Developer and defects

Enhancing the Homeownership Experience

Embarking on homeownership brings together a symphony of contributors – contractors, tradespeople, builders, and suppliers.

Heavy Vehicle fatigue

Advancing Road Safety

Driver fatigue stands as the primary cause of heavy vehicle driver fatalities in Australia, accounting for a substantial 60% of all 2020 fatalities.

Incident Management

Empowering Field Staff and Streamlining Reporting

Faced with an incident management system that didn’t allow employees in the field to enter data or interface with the regulator’s reporting requirements, a government-owned utility approached finao to unlock the system’s full potential.

Business Insights

We’ve been able to deliver significant value for our clients and continue to provide our experience and skills to a growing list of industries.

Maintaining Form History

At finao we understand the importance of maintaining system form history. With the growing emphasis on compliance and data protection, maintaining online form history has emerged as a crucial aspect for organisations.

Safeguarding Data and Fortifying Digital Systems with MFA

In an increasingly interconnected world, where digital threats loom large, the significance of robust security measures cannot be overstated.

Compliance requirements (ie. HVNL or WHS)

finao enables organisations to digitise even their most complex requirements. Our skills were recently tested when a client briefed us on their Worker Fatigue Management requirements and specifically the need to be compliant with the Heavy Vehicle National Law (HVNL) and Regulations.

Playing nicely with other systems

In today’s rapidly evolving world, organisations often find themselves adopting multiple IT systems in order to address a variety of business needs. Sometimes, these systems can be older essential legacy systems which sometimes could be unsupported.

Saving you money

Saving money and increasing profitability. Do your employees complete paper forms daily? Do these forms end up in in-trays or boxes waiting to be actioned or transcribed?

Securing your data

As we move into 2022 cyber security (and the associated issues and concerns) play a prominent role in our day to day lives, both business and personal. We all need to be aware of the part we play and how we can keep our information safe in this ever-changing vulnerable world.

10 years working with Sydney Water

Communication and collaboration are the key to 10 years of success working with Sydney Water. Sydney Water have been key to our company's growth and success. We are very proud of the work we have done thanks to the relationship that has been developed over the years.

Benefits of Online Timesheets

Manual timesheet management can be time consuming, and inefficient, with inaccuracies becoming costly mistakes that may not be revealed for a long time. An online timesheet system has clear bottom line benefits which are evident from day one.

DLP case study

Defect Manager contacted finao 18 months ago with a business problem, they needed an online defect management system that was customised to their specific business workflow requirements. Furthermore the system had to be flexible, scaleable and could be accessed from any device by a range of users.

Working with existing systems

Quite often a company would have existing or legacy systems that would provide specific solutions for a variety of business requirements. Certain business units (such as procurement, HR, finance, operations or IT) would have specific systems that suit that specific business unit.

Managing workflow and tasks

One of the outcomes of this pandemic is that it has changed how we work. Working remotely has become standard across organisations. But how do you manage task workflow, understand the status of various tasks (in the workflow) and manage accountability whilst also keeping stakeholders informed?

Partnering for success

Towards the end of 2019, Sydney Water engaged the market for the delivery of an online Shared Purchasing Directory as a platform to provide information on all third party sourced goods and services, their suppliers and related contracts.

Applied Intelligence

Applied Intelligence is a smart, efficient and more effective approach to collecting and processing data. Applied Intelligence can automate actions to generate value to the business. finao uses Applied Intelligence to produce a specific workflow or outcome based on the data, or combination of data entered.

SWMS

A SWMS (Safe Work Method Statement) is an official document that sets out the high-risk work activities to be carried out at a workplace, the hazards arising from these activities and the measures to be put in place to control the risks.

finao rebranding

After 11 years we decided it was time to refresh our branding. To that end we are delighted to launch our new logo. The new logo has a more vibrant orange, this orange conveys excitement and enthusiasm.

Competencies and Inductions

finao allows the competency / induction process to be moved from the current manual process to an efficient and automated online system providing relevant real-time information and reports.

COVID-19 Reporting form

At finao, we understand that we must anticipate and respond fast to requirements. This is especially at the forefront of our efforts now, in the face of the rapidly unfolding events of the COVID-19 pandemic. The health, safety and wellbeing of the community is important to us and to our clients.

prime: Latest features

At finao, we are continually pushing ourselves to evolve and improve our prime product to ensure we keep up with the ever-changing business environment of our clients and the legislation that drives that need for change.

On-boarding and Off-boarding

The on and off boarding process for users is an important consideration for any IT system. A sound on and off boarding process ensures that users can only access what they need to access, the user is authenticated and access can be revoked as required.

Automated Workflow

finao specialises in automating workflow. Workflows are like stories, they usually have a start and an end (and sometimes a middle). In the business world workflows are important as it usually means data is being passed between people in a predetermined flow (in accordance with business requirements).

finao Site Diaries

Implement a finao Site Diary into your organisation to get the information you need to make informed business decisions in real time. Site diaries come in many forms with many different names / descriptors.

We've been busy at finao with these new features!

Aligning to ISO 27001 standards

Information and data have become the most valuable, yet vulnerable, asset for most organisations as they provide intelligence and affect commercial advantage. The general public and organisations alike are increasingly aware that protecting these assets from compromise or loss must be of the highest priority.

Handling a growing user base in a cloud environment

At finao, we have grown from hosting a small set of users on single instances to providing enterprise-grade infrastructure solutions for host services that provide clients with high transactional throughput to meet their specific business requirements.

Digitisation: Opportunity not a threat

Australia’s booming population growth has created a need for new water infrastructure and more maintenance on existing assets to cater for the increased demand. With so many projects underway it’s essential that they are managed properly on all levels and contractors are competent and compliant with legislation and safety requirements, meaning efficiency is key.

Choosing a system to manage your data

The need for utilities to go digital is generally understood, but the question of how to best go about digitising current paper based systems, such as incident reporting and safety systems, can present a challenge. One key decision when implementing an online management system is whether you should invest in a customised system, or buy an off-the-shelf solution that is ready to go.